Política de reembolso

BAVMODS Return Policy

Thank you for shopping with BAVMODS! We are committed to providing the highest quality products and service. If you’re not completely satisfied with your purchase, we accept returns on most orders within 30 days of receipt.

General Return Policy

• Money-Back Guarantee: We offer a money-back guarantee on most items, whether the product arrives defective or doesn’t fit. You don’t have to worry about the hassle of arguing over returns.

• Condition Requirements: Items must be returned in new, unused condition, with all original accessories and packaging intact to be eligible for a return.

• Restocking Fees: Returned items will be fully refunded unless a restocking fee is clearly stated at the time of purchase or a return label is required due to circumstances beyond BAVMODS’ control.

Shipping Damage & Inspection

• Inspect Upon Delivery: We highly recommend inspecting all BAVMODS products immediately upon receipt. While we thoroughly inspect each item and ensure it ships in brand new condition, damage can occasionally occur during transit.

• Damage Reporting: Any visible or functional defects or damage must be reported within 7 days of receiving the product. Reporting damage after days/weeks/months shifts the liability to the customer, as we cannot be responsible for issues occurring after the initial delivery window.

• Package Forwarding Liability: BAVMODS carefully selects and screens our shipping couriers to ensure that products arrive defect-free. However, if you forward the package using a third-party courier at your own cost, any damage that occurs after the original delivery is the customer’s responsibility.

Custom Steering Wheels

• Custom Product Policy: Custom steering wheels are handmade to order and are not eligible for a flat refund due to the significant labor involved. However, if there is an issue with the craftsmanship (e.g., stitching, striping, etc.), we will work with you to resolve it.

• Case-by-Case Resolution: Any defects or issues with custom steering wheels will be handled on a case-by-case basis by our BAVMODS resolution team. We will correct any faults on our end to ensure you are satisfied.

Domestic Return Labels

• Free Return Labels: We provide return labels at no cost for defective or incorrect items within the U.S. if the issue is due to an error on our part.

• Buyer’s Remorse: If the return is due to reasons beyond our control (e.g., buyer’s remorse or a change of mind), the full price of the item will be refunded, minus the original shipping and return shipping costs.

 

International Return Policy

Get the parts you need, no matter where you are in the world!

We offer international shipping to hundreds of countries, and all international orders receive the same 24/7 customer support as our domestic customers.

• Returns & Exchanges: International returns are handled on a case-by-case basis and are subject to BAVMODS’ discretion. Products must be in new, unused condition with all original packaging and accessories to qualify for a return.

• Non-Refundable Shipping Charges: International shipping fees (typically $19.99) are non-refundable, even if the order is returned. If the return is due to reasons such as buyer’s remorse, the customer is responsible for the return shipping cost, or the cost will be deducted from the refund amount.

• Return Example: If you paid $29.99 for the product and $19.99 for shipping, only the $29.99 product price is eligible for a refund, making the total refundable amount $29.99.

• VAT & Customs Disclaimer: BAVMODS waives all sales taxes on international orders, but customers are responsible for paying any customs duties, taxes, or additional fees required by their local government. These charges vary by country and are not covered by BAVMODS.

Custom Products & Special Conditions

• Custom Steering Wheels: As custom steering wheels are handcrafted and made to order, they are not eligible for full refunds. However, we will address any defects related to craftsmanship (e.g., stitching, striping) at no additional cost.

• Non-Returnable Items: Products that have been used, installed, or modified, as well as custom items (outside of custom steering wheels), are not eligible for returns or refunds.

How to Initiate a Return

If you need to initiate a return, please contact our customer support team within 30 days of receiving your order. We’re here to help!

Have a question? Reach out to us anytime! Our team is here to assist you with any concerns or questions about your order.